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Frequently Asked Questions

Find answers to common queries about our platform, services, and policies to help you navigate your online store experience with ease.

OrkaStores.com is a SaaS-based e-commerce platform designed to help small and medium businesses in Tamil Nadu and across India launch their own online stores easily. No coding knowledge is required.

Any small business owner, shopkeeper, or entrepreneur looking to sell products online can use OrkaStores — whether you run a boutique, electronics store, grocery shop, or a home-based business.

Not at all! OrkaStores is user-friendly. You can create, customize, and manage your online store without any technical knowledge.

Yes, OrkaStores is especially optimized for Tamil Nadu-based businesses with local language support, region-specific features, and easy delivery integration.

Just sign up on orkastores.com, follow the simple step-by-step onboarding, and your store will be live within minutes.

  1. Mobile-friendly store design
  2. Easy product upload
  3. Local language support
  4. Order & inventory management
  5. Payment gateway integration
  6. WhatsApp-based customer support
  7. SEO tools for better visibility

Yes! You can connect your own custom domain or use a free subdomain provided by OrkaStores.

Yes, OrkaStores offers a free plan to help you get started. You can upgrade to premium plans for more features as your business grows.

OrkaStores supports UPI, credit/debit cards, net banking, and wallet payments through integrated payment gateways.

Yes, we help you connect with local courier services and provide delivery management tools. You can also handle deliveries manually if preferred.

OrkaStores focuses on local support, affordability, and simplicity. It’s built for Indian SMBs, especially in tier 2 and tier 3 cities, with tools to grow organically without spending on ads.

You can reach our support team via:

  1. WhatsApp
  2. Email: [email protected]
  3. Contact form on our website