Orkastores logo
Orkastores logo
HomePricingBlogFAQsContact US
Top 10 Digital Tools Every Small Business Must Use in 2025 | Orka stores
Top 10 Digital Tools Every Small Business Must Use in 2025 | Orka stores

Running a small business in 2025 doesn’t need to be difficult — if you have the right tools in your hand. You don’t need a big office or a big team. Even a

small shop owner or home-based seller can grow fast if you use digital tools smartly.


In this blog, let’s look at the top 10 easy-to-use digital tools that every small business should start using in 2025. No complex tech talk — just simple tools you can start today.


1. Orka Stores – For Creating Your Online Store

Why you need it:

People are shopping online more than ever. You must be there. With Orka Stores, you can create your own online store without any coding or web

design skills.


Best part? It supports local languages like Tamil, and it’s made for Indian sellers.


What you can do with it:

  1. Add your products easily
  2. Accept online payments
  3. Share your store link on WhatsApp, Instagram, and Facebook
  4. Get a free website design!


Perfect for: Small shops, resellers, boutiques, homemade product sellers


2. WhatsApp Business – For Talking to Your Customers

Why you need it:

Everyone uses WhatsApp. With WhatsApp Business, you can look more professional and manage your customers easily.


What you can do:

  1. Set auto-replies
  2. Add business profile (location, website, timings)
  3. Send product catalogs
  4. Create broadcast lists for offers


Perfect for: One-on-one customer service and follow-ups


3. Google Forms – For Taking Orders or Feedback

Why you need it:

Want to take bulk orders, feedback, or pre-bookings? Google Forms is a free and easy tool.


What you can do:

  1. Create a form for product bookings
  2. Collect customer details
  3. Get quick feedback after delivery


Perfect for: Small businesses that take custom or made-to-order products


4. Canva – For Designing Posters and Social Media Posts

Why you need it:

You don’t need a graphic designer to create attractive posts. Canva helps you make designs in minutes.


What you can do:

  1. Design flyers, Instagram posts, reels, banners
  2. Use ready-made templates
  3. Add your logo and brand colors


Perfect for: All businesses that post on social media


5. Google My Business (Now called Google Business Profile)

Why you need it:

When people search on Google for a service near them (“mobile shop near me”), your business should show up.


What you can do:

  1. Add your business location, photos, timings
  2. Show customer reviews
  3. Get free visibility on Google Maps


Perfect for: Local shops, services, salons, bakeries, and any walk-in business


6. PhonePe or Razorpay – For Collecting Online Payments

Why you need it:

Customers want easy payment options. These tools help you accept UPI, cards, net banking and more.


What you can do:

  1. Create payment links
  2. Accept QR payments
  3. Track transactions easily


Perfect for: Anyone selling online or in-store


7. InShot or CapCut – For Making Product Videos

Why you need it:

Short videos and reels work great on Instagram and YouTube. These simple apps help you edit videos from your phone.


What you can do:

  1. Create reels
  2. Add music and text
  3. Highlight offers and new products


Perfect for: Product promotions, tutorials, or behind-the-scenes clips


8. Zoho Invoice or Vyapar App – For Billing & Accounts

Why you need it:

Even a small business needs proper bills and basic account tracking. These tools help you stay organized.


What you can do:

  1. Create GST invoices
  2. Track expenses and profits
  3. Send reminders to customers


Perfect for: Retailers, wholesalers, freelancers


9. Google Drive – For Storing All Your Files Safely

Why you need it:

Don’t lose your customer list, product images, or business files. Keep everything in Google Drive, and access it from anywhere.


What you can do:

  1. Store product images
  2. Keep price lists or stock details
  3. Share folders with your team


Perfect for: Anyone who uses a mobile or computer for business


10. ChatGPT – For Writing Captions, Ads, or Ideas

Why you need it:

Sometimes you get stuck on what to post or how to write catchy content. ChatGPT can help.


What you can do:

  1. Write product descriptions
  2. Create marketing captions
  3. Generate blog ideas, ad copy, or WhatsApp messages


Perfect for: All small businesses who want help with writing and marketing


✅ Bonus Tips for Using These Tools:

  1. Start slow. Pick 2–3 tools first and try them out.
  2. Practice makes perfect. The more you use them, the easier it gets.
  3. Ask for help. Many tools have YouTube videos or guides.
  4. Stay consistent. These tools work best when you use them regularly.


🎯 Final Thoughts

Big companies may have big teams. But with the right tools, you can run your small business like a pro — even from your home or small shop.

You don’t need to be tech-savvy. These tools are made for everyday business owners like you — easy, affordable, and powerful.


Start with just a few tools, like Orka Stores for your website, WhatsApp Business for communication, and Canva for design. Step by step, your business

will become stronger online.


Remember — 2025 is the year to go digital. If your customers are online, your business should be too.

Yamuna Devi,June 6, 2025